Tracks/Track 11 — Economics of Build vs Buy/N11-4
Track 11 — Economics of Build vs Buy

N11-4: Vendor Evaluation Economics

The complete economic framework for evaluating AI vendors beyond the sales demo.

3 Lessons~45 min

🎯 What You'll Learn

  • Score vendors on total economics
  • Evaluate vendor viability
  • Calculate switching costs
  • Negotiate from strength
Free Preview — Lesson 1
1

Lesson 1: The Total Vendor Cost Model

The vendor's list price is 30-50% of the true cost. Total vendor cost = License/API fees + Integration engineering (your team building the connection) + Data migration (getting your data into the vendor's format) + Training (teaching your team to use it) + Ongoing maintenance (keeping the integration alive) + Opportunity cost (what your team could have built instead).

Integration Cost

Engineering time to connect the vendor to your systems.

Typically 2-8 engineering weeks for API integrations
Maintenance Tax

Ongoing engineering time to maintain vendor integrations through API changes.

5-15% of integration cost annually in maintenance
Switching Cost

Total cost to replace the vendor with an alternative.

This determines your negotiating leverage
📝 Exercise

Calculate the total cost of your most expensive vendor relationship. Include all hidden costs beyond the license fee.

2

Lesson 2: Vendor Viability Assessment

Before committing to a vendor, assess their viability: (1) Burn rate vs revenue (how many months of runway?), (2) Customer concentration (are >30% of revenues from one customer?), (3) Team stability (has the engineering team churned?), (4) Product roadmap credibility (are they shipping what they promise?).

Runway Assessment

Last funding round date, amount raised, estimated burn rate.

If they have <18 months runway, migration risk is elevated
Customer Concentration

>30% of revenue from one customer = dangerous dependency.

If that customer leaves, the vendor may not survive
Roadmap Credibility

Compare last year's promised roadmap to what actually shipped.

<50% delivery = roadmap is aspirational, not reliable
📝 Exercise

Perform a viability assessment on your 3 most critical vendors. Grade each Red/Yellow/Green.

3

Lesson 3: Negotiation Leverage Engineering

The best time to negotiate is before you're dependent. Build leverage: run a POC on a competing vendor before contract renewal, document internal build alternatives, and time negotiations to the vendor's quarter-end (when they need to close deals for their own targets).

Competitive POC

Running a proof-of-concept on a competitor's product creates credible switching threat.

Investment: 2-4 engineering weeks. Leverage: 20-40% discount potential
Internal Alternative

Having a documented internal build plan gives you a walk-away option.

Even if you don't intend to build, the option creates leverage
Quarter-End Timing

Vendors are most flexible on pricing in the last 2 weeks of their fiscal quarter.

Their sales team needs to close deals for quota attainment
📝 Exercise

Prepare for your next vendor negotiation: build a competitive POC, document the internal alternative, and time to their quarter-end.

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Continue Learning: Track 11 — Economics of Build vs Buy

2 more lessons with actionable playbooks, executive dashboards, and engineering architecture.

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Defensible Economics

Replace heuristic guesswork with hard mathematical frameworks for build-vs-buy and SLA penalty negotiations.

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Inference Architecture
01import { orchestrator } from '@exogram/core';
02
03const router = new AgentRouter({);
04strategy: 'COST_EFFICIENT_SLM',
05fallback: 'FRONTIER_MODEL'
06});
07
08await router.guardrail(payload);
+ 340%

Module Syllabus

Lesson 1: Lesson 1: The Total Vendor Cost Model

The vendor's list price is 30-50% of the true cost. Total vendor cost = License/API fees + Integration engineering (your team building the connection) + Data migration (getting your data into the vendor's format) + Training (teaching your team to use it) + Ongoing maintenance (keeping the integration alive) + Opportunity cost (what your team could have built instead).

15 MIN

Lesson 2: Lesson 2: Vendor Viability Assessment

Before committing to a vendor, assess their viability: (1) Burn rate vs revenue (how many months of runway?), (2) Customer concentration (are >30% of revenues from one customer?), (3) Team stability (has the engineering team churned?), (4) Product roadmap credibility (are they shipping what they promise?).

20 MIN

Lesson 3: Lesson 3: Negotiation Leverage Engineering

The best time to negotiate is before you're dependent. Build leverage: run a POC on a competing vendor before contract renewal, document internal build alternatives, and time negotiations to the vendor's quarter-end (when they need to close deals for their own targets).

25 MIN
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