The 7 KPIs
1. Innovation Ratio — feature vs. maintenance work. 2. Deployment Frequency — operational health. 3. Engineering Attrition — team stability. 4. Cost per Feature — efficiency trending. 5. Customer-Facing Incidents — quality signal. 6. PDI Score — debt exposure. 7. R&D as % of Revenue — investment health.
Track monthly. Alert on: Innovation Ratio below 35%, attrition above 20%, incident count trending up 3 consecutive months.